close
close

Yiamastaverna

Trusted News & Timely Insights

What we know after the Asheville flood
Duluth

What we know after the Asheville flood

The Biltmore Estate is currently assessing damage and remains temporarily closed after devastating rain from Tropical Storm Helene caused catastrophic flooding in the Asheville area.

“Due to significant flooding, impassable roads and widespread power outages in our region caused by Tropical Storm Helene, Biltmore is temporarily closed,” a statement on the historic home and museum’s website said Monday.

They ask people to check biltmore.com/weather-update for the latest. As of Monday, the website said all reservations for guests arriving between Sept. 27 and Oct. 3 have been canceled as it continues to assess damage from the storm and work to reopen.

“This is a heartbreaking situation for our community and region,” said a Biltmore post on X. “The safety of our guests and employees is our top priority and we thank you for your patience as we assess the damage from the storm assess last weekend and work on repairing the communication channels.”

The Asheville area was devastated by flooding from Tropical Storm Helene, leaving thousands without power and without cell service. The cell phone and internet outage also impacted the Biltmore Estate.

“Our area is currently experiencing intermittent internet access and cell phone reception, which has also impacted our call center. We thank you for your understanding while we await repairs.”

Hurricanes, tornadoes, heat and snow: Sign up for USA TODAY’s Climate Point newsletter for more weather news.

The nearby village of Biltmore was hit hard by flooding

play

Flooding in Asheville, North Carolina: Biltmore Village is under water after Helene

The historic Biltmore Village in Asheville, North Carolina was under water after Helene raced through the area.

Biltmore Village residents experienced historic flooding due to Helene’s rains.

According to the National Oceanic and Atmospheric Administration, the Swannanoa River at Biltmore crested at 26.1 feet at 3:45 p.m. Friday, nearly 6 feet above the record. At 10:30 p.m. the river was only 20.9 feet deep. The previous record for this location was 20.7 feet.

According to NOAA standards, major flooding begins at a depth of 18 feet.

Many roads in western North Carolina are closed due to flooding, fallen trees, mudslides and rock falls. North Carolina Department of Transportation and Buncombe County officials urged people to avoid travel if possible. For a complete list of road closures, visit driversc.gov.

What visitors and guests to Biltmore Estate should know

Guests who had tickets to visit the Biltmore Estate may use their tickets on another day. However, you do not need to call to change your visit date at this time.

When the property announces its reopening, they can call 800-411-3812 to reserve a date or time in advance or exchange their ticket in person at the property’s front desk and ticket sales center. You can also request a refund online.

For overnight guests whose reservations have been automatically canceled, please continue to check the Biltmore Estate website for further updates.

Contributor: Donovan Slack, USA TODAY

(This story has been updated to add new information.)

LEAVE A RESPONSE

Your email address will not be published. Required fields are marked *